Open position: Pharmacy Technician

Full job description

About the Role

• As a Pharmacy Technician, you will be responsible for providing white-glove service for customers by following an efficient prescription workflow, optimizing customer satisfaction, and helping to navigate complex pharmacy issues. Your responsibilities will include:
• Accurately translating and entering prescription information into the pharmacy database according to state regulations.
• Verifying insurance information and processing insurance claims.
• Communicating via multiple mediums (phone, text, chat, email) with customers, external partners, and pharmacists to resolve any issues including prior authorizations and provide prescription updates while adhering to HIPAA regulations and company policies.
• Maintaining high SLA standards by addressing all tasks promptly and efficiently.
• Identifying and supporting the implementation of new processes, tools, and policies to enhance ClearRx operations and the overall product/service offering.
• Working closely with cross-functional teams and external pharmacy partners, to drive customer satisfaction and ensure a seamless customer and provider experience.

Requirements

• Located in the Azerbaijan, Baku area.
• New Jersey Technician Registration and/or Idaho Technician Registration required - active and in good standing.
• You have 1+ years of experience as a pharmacy technician. PTCB certification preferred, but not required.
• You are familiar with industry specific terminology (SIG codes, both brand and generic names of medications)
• You are proficient with computer and Windows PC applications, including aptitude to learn and navigate additional computer systems that may be new to you
• You have access to a reliable computer with audio and video capabilities, including high-speed internet of at least 100 Mbps
• You have Full-Time flexible availability. Schedules will be set in conversation with hiring managers and may include both weekday and weekend hours or morning, afternoon, and evening shifts. Operating hours are 8am to 9pm ET Monday - Friday, 9am to 6pm ET Saturday and Sunday.
• You work hard and enjoy the process, combining emotional intuition for a great consumer experience with analytical rigor to improve pharmacy processes, celebrating wins along the way.

What We Offer

• Competitive compensation, commensurate with qualifications and experience
• Comprehensive benefits package including medical, dental, and vision coverage
• The opportunity to work alongside some of the brightest minds in healthcare and technology
• The opportunity to execute on a high-impact mission, to build a pharmacy that works for everyone, within a $425 billion pharmacy industry touching 70% of Americans once a month

Scandens is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve and believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Apply now

Please fill out the form below to apply for the position. We will review your application and get back to you as soon as possible.

Subject: Pharmacy Technician

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